At MYConnections, we take your privacy seriously.
This Privacy Statement explains how we collect, use, store, and protect your personal information in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using MYConnections, you agree to the collection and use of your information as outlined below.
1. Collection of Personal Information
We collect personal information when you register on our platform, interact with other members, or use the services provided. The types of information we may collect include:
- Personal Details: Name, email address, phone number, and other contact information, if provided.
- Business Information: Details about your business, including the business name, description, and location.
- Profile Information: Information you voluntarily provide about yourself, such as interests, skills, or services offered.
- Payment Information: If you make purchases or use paid services on the platform, we may collect billing information, including credit card details.
- Usage Data: Information about how you use the platform, such as the pages you visit, search queries, and interactions with other users.
We only collect information that is necessary to provide you with our services or as required by law.
2. How We Use Your Information
We use your personal information to:
- Facilitate your participation in the MYConnections community.
- Provide and improve our platform and services.
- Enable business listings, communication between members, and event participation.
- Process payments and manage your membership or purchases.
- Send you important updates, newsletters, or notifications related to the platform.
- Analyse user behaviour to improve the user experience and functionality of MYConnections.
- Ensure compliance with legal and regulatory requirements.
We will not use your personal information for any other purpose without your consent, except as required by law.
3. Sharing of Personal Information
We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with trusted service providers who help us operate MYConnections, process payments, or provide customer support.
- Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests.
We ensure that any third parties we work with are bound by confidentiality agreements and are compliant with Australian privacy laws.
4. Storage and Security of Personal Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes:
- Restricting access to your information to authorised personnel only.
- Regularly reviewing and updating our security measures to keep your data safe.
However, please note that no method of data transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Access to and Correction of Personal Information
You have the right to access and update the personal information we hold about you. To request access, make changes, or correct any inaccuracies, you can:
- Log in to your account on MYConnections and update your profile information.
- Contact us at admin@myconnections.au to request changes or deletion of your data.
We will respond to your request within a reasonable timeframe, in line with Australian privacy laws.
6. Cookies and Tracking
We use cookies and similar technologies to collect information about your use of MYConnections. Cookies help us:
- Provide a personalised experience by remembering your preferences.
- Understand how users interact with the platform to improve its functionality.
- Serve relevant advertisements (where applicable).
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the platform.
7. Marketing and Communication
With your consent, we may send you promotional materials or newsletters about events, business opportunities, or updates related to MYConnections. You can opt out of receiving these communications at any time by:
- Unsubscribing using the link provided in the email.
- Updating your communication preferences in your account settings.
We will not send you marketing materials without your consent.
8. Third-Party Links
Our platform may contain links to third-party websites, such as payment processors or business partners. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before sharing your information with them.
9. Children’s Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from someone under 18, we will delete it immediately.
10. Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or legal obligations. If any significant changes are made, we will notify you via email or through the platform. Your continued use of the platform after any updates to this Privacy Statement constitutes your acceptance of the changes.
11. Contact Us
If you have any questions or concerns about this Privacy Statement or how we handle your personal information, please email us at admin@myconnections.au.